Focal Point Operations Center: AIM, TARGET, PROTECT
The "Focal Point" project goes beyond the traditional operations center, offering dynamic management for large companies. It handles alarms and support requests, ensuring monitoring and quick responses.
All alarm signals from security systems and support requests, both from Italy and abroad, flow into the operations center. Focal Point ensures centralized monitoring and a rapid response, adapting to the operational complexities and specific needs of our clients.
Our clients' assets are monitored 24/7 by the Control Room using customized software: our staff, consisting of carefully selected and periodically trained Security Guards based on specific tasks, ensures precise and timely management, guaranteeing business continuity.
Focal Point is a certified strategic center, with periodic audits to ensure efficiency and innovation.
The strategic importance of Focal Point is emphasized by the certification it holds (UNI CEI EN 50518) and by the internal periodic audits we organize to maintain the efficiency and innovation of the technological core of our Group.
In addition to traditional information channels, Focal Point leverages the speed and immediacy of social media to acquire news on extraordinary events and contextualize them in the security field. On the videowall installed inside, our operators have immediate access to information from accredited sources, verifying the presence of real security threats or if the alert was triggered by external events (protests, natural disasters, etc.).
What Focal Point deals with
Operations Center & Network
Focal Point offers centralized monitoring of alarms, video surveillance, GPS, and system anomalies, coordinating emergencies and providing reports to the client, especially at night and on holidays.
Control Room
The Focal Point control room, active 24/7, supports operators with advanced technologies and management systems, ensuring accurate monitoring and providing information for timely and effective decisions."
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